Project Optimisation Executive

Company Information

CARMA Asia is the leading provider of media intelligence solutions in APAC. We deliver real-time media monitoring and in-depth communications analysis across all media channels, industries, and languages in the region.

Headquartered in Singapore, CARMA Asia is part of CARMA International, the world’s most globally diverse media intelligence agency. With people on the ground in over 40 countries across 5 continents, CARMA delivers what matters, when it matters most.

CARMA Asia’s service offering includes media monitoring and analysis across all media formats: print, digital, social, TV, and radio. Combining unrivalled human insights from our team of researchers and analysts, with our proprietary AI technologies, CARMA Asia’s solutions provide real-time, valuable, and actionable data, presented with powerful visualisations and flexible reporting functions.

Job Description

You will be working closely with the Project Manager and the Client Service team to support the day-to-day management and optimisation of the client’s profile under CARMA Asia. You will also be responsible for the setting up of new projects for new clients and prospects, and reviewing existing projects to ensure they are still relevant to the client’s requirements. As we are dealing with clients in the APAC region, you are expected to have a strong command in the language of both English and Mandarin.

Roles & Responsibilities

  • Setting up news gathering projects for the clients on the company’s portal in accordance to the requirements provided
  • Conduct research on the client to obtain keywords variations
  • Assist the Project Manager in creating Boolean search queries for project setups
  • Work closely with the Project Manager and the Client Service team to support the day-to-day management and optimisation of clients’ requirements
  • Review and optimise existing clients’ projects to ensure the news gathered are relevant
  • Manages and resolves tickets filed by colleagues in the APAC region
  • Other duties as assigned by the Project Manager

Requirements

  • Attention to details
  • Problem-solving mindset
  • Strong command of English and Mandarin
  • Knowledge of Boolean queries is a plus

If you are interested in this role and match the experience desired, please send your CV to Oliver Chung at Oliver.Chung@carma.com.